ELECTRONIC EVALUATION OF STAFF CLIENT SERVICE AND INTERNAL CLIENT SERVICE
STAFF BEING EVALUATED:   LEVEL:    
EVALUATOR’S INITIALS:   DO NOT INCLUDE ADDITIONAL COMMENTS IN THE RATING 
SECTION - USE LINES AVAILABLE ON PAGE TWO
DATE OF EVALUATION:  
Outstanding Very Good Satisfactory Below
Satisfactory
Unable to
Evaluate
Quality of the work performed by this individual          
Work efficiency            
Responsiveness to clients' needs          
Effectiveness of this individual with client communication          
Professionalism when dealing with clients          
Responsiveness when assigned to an engagement          
Team player within office and on engagements          
Demonstrates leadership skills          
Provides training to other team members          
Effective internal communication          
Integrity          
Professionalism  in dealing with staff          
Only Complete the Following Section if the Person You Are Evaluating Is in a Supervisory Position (i.e. Supervisors, Managers, Directors, Possibly Seniors), Please Rate These Additional Items:
Outstanding Very Good Satisfactory Below
Satisfactory
Unable to
Evaluate
Realtionship with Staff
Receives respect from staff          
Shows respect to staff          
Inspires motivation and confidence in staff 
  through knowledge and conduct          
Organization
Clearly explains all assignments          
Shows interest in assignments once delegated          
Points out possible problem areas of the           
  assignment
Communication
Available for discussion of questions & problems          
Explains the reasons for decisions affecting staff          
Expresses self clearly          
Deals with clients professionally          
Staff Development
Provides constructive criticism to staff          
Provides for staff participation in establishing goals          
Displays effort in developing staff          
Personal Characteristics
Appearance (attire, neatness, and grooming)          
Integrity (ethics & morals)          
Ability to Accurately Apply Accounting & Tax Rules
Ability to accurately apply accounting rules 
  relevant to position within the Firm          
Ability to accurately apply tax rules relevant to 
 position within the Firm.          
If you wish to provide additional comments, please do so below
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 




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